Here are the facts.

So you’ve decided you want a new body piercing? Congratulations!

We’re here to answer all your questions with our FAQ’s.

General Information

  • You can see our full list of piercing services and pricing here.

  • We require parental consent for all piercing services performed on minors under the age of 18.

    Age Requirements:

    Earlobes: 5+ (Please see below for our requirements for lobe piercings on children 5 years and up.)

    Nostril, Single Helix: 12+

    Ear Cartilage, Septum, and Eyebrow: 12+

    Oral and Navel: 16+

    Surface, Bridge, Nipples and Genital: 18+

    Parental Consent Requirements:

    Parental consent is required for all minors (under the age of 18.) A parent or legal guardian must be present. No exceptions.

    Both the minor AND legal guardian must each bring valid government-issued photo ID or one piece of equivalent ID (e.g. passport, driver’s license, birth certificate).

    We do not accept expired IDs, school IDs or photocopies/pictures.

    Please view our FAQ on acceptable ID below, or call the shop with any questions.

    Children aged 5 and up must be able to verbally ask for their earlobe piercing(s).

    Clients aged 18 and up do not need parental consent.

  • No. We are not able to accommodate infant clients. Our services (including consults and jewellery changes) are only available to clients aged 5 and up. Please see our age restriction FAQ above for more information.

  • Yes. We have extensive training and experience with genital piercings. Genital piercings are only available for ages 18+.

    Please note, we are only performing vulvar genital piercings at this time.

  • The pain is minimal. Most clients say it hurts less than they had anticipated. We do everything in our power to make sure the procedure is as comfortable as possible.

  • Yes. We use a new single-use needle for every procedure. We do NOT use piercing guns of any kind.

    • All piercings will be done with longer lengths and or diameters to accommodate for swelling during the first few weeks of healing.

    • After a certain time, your jewellery will require to be downsized to prevent irritation and migration.

    • Your piercer will provide more information during your appointment.

Health & Safety

  • As our customers and our staff are always our first priority, we aim to ensure the health and safety of those around us.

    • Our studio follows all health and safety guidelines outlined by Alberta Health Services.

    • We sanitize all surfaces within our studio before and after each client, including high-touch and high-traffic areas such as debit machines and reception.

    • We use sterilized and single-use equipment for all piercings.

    • Our piercers are equipped with additional PPE to ensure our piercings are safe and sanitary.

    • Our studio is fitted with HEPA filters, which capture up to 99.9% of airborne particles, as well as UV-C lamps to enhance germ killing.

    • Our appointment-only policy helps ensure your safety, as we limit the number of people in the studio.

    • Our staff is highly experienced and highly trained. Our artists undergo continuous education related to blood-borne pathogens and infectious disease control.

    • We are proud members of the Association of Professional Piercers (APP), a worldwide organization dedicated to setting higher safety and quality standards of body art. Verify our membership at safepiercing.org

  • You cannot be pierced if you are pregnant or nursing.

  • If you are feeling ill, please kindly call the studio to reschedule your appointment.

    There are no rebooking fees if you are feeling sick, and the cancellation fee is waived. If you or anyone in your home is feeling unwell at all, please call immediately and rebook.

  • No.

    • We do not offer numbing, as it is proven to cause delays in swelling/healing. We pride ourselves on our skilled placement based on your anatomy, and we can not guarantee the final placement outcome when numbing agents are used.

    • Please do not apply any numbing agents yourself before your appointment. Your appointment will be rescheduled and a rebooking fee will apply.

    • We accept all forms of Government-issued photo ID in their original form. We do not accept photocopies, emails, or photos of identification. We do not accept expired IDs or school IDs.

    • If you do not have photo ID, we require at least one piece of non-photo government issues ID (birth certificate, healthcare card, etc.)

    • If you are a parent accompanying a minor, you must bring ID for both yourself AND the minor, following the same guidelines as above.

    • In addition to appropriate government ID, court papers proving guardianship are required for legal guardians and the minors under their care.

  • All of our jewellery is sterilized individually before each procedure in our G4 Statim 2000 autoclave.

Booking & Preparation

  • Yes. Our studio is by appointment only for all services - even for shopping. We do not offer walk-in appointments at this time.

    • Your appointment must be booked online in advance so that you can read and agree to our safety procedures before attending your appointment.
      We are unable to book appointments over the phone.

    • All appointments can be booked here. Our availability is live and always up to date - so if you do not see any open times, please continue to check back for more availability!

    • Please note that you can reschedule up to 24 hours before your appointment via the booking confirmation email.

    • Appointments that are cancelled or rescheduled with less than 24 hours’ notice are subject to a rebooking fee.

    • Get plenty of rest the night before your appointment.

    • Ensure you have eaten a substantial meal and are fully hydrated. We require you to have eaten a meal within the last 3 hours before your appointment - if not, we will rebook you, and you will be subject to our rebooking fee.

    • We recommend staying away from alcohol, caffeine and blood thinners the day before and the day of your appointment.

    • Bring your government-issued photo ID. If the client receiving the procedure is a minor, ensure both the minor and the parent or legal guardian have sufficient government-issued ID. See the acceptable ID section below for more information on our ID requirements.

    • Ensure you are not showing any symptoms of COVID-19. If so, we ask you to kindly re-schedule.

  • Please be on time for your appointment and wait in your car. Please do not come to the door. We are busy sanitizing between clients. We will call you when we are ready!

    Please only bring the necessities, such as car keys, payment method and ID.

    You’ll be asked to sanitize and or wash your hands.

    We’ll walk you through the waivers and necessary paperwork for your procedure, and help answer any questions.

    All jewellery available for your piercing will be selected during your appointment. We have a wide selection to choose from, so please be mindful of time. Please note that any product purchased is final sale.

    We’ll get your jewellery ready and sterilized before the procedure.

    Our piercing service fee starts at $50. The cost of jewellery is not included in the service fee. You can find a list of our service fees here.

    Your piercer will walk you through the process and aftercare instructions.

    All piercings are performed using single-use, sterilized piercing needles. We do not use piercing guns.

  • We now allow ONE extra person to accompany you during your appointment. If the client is a minor, only ONE parent or guardian can be present.

    We kindly ask that you do not bring additional children or extra people beyond this limit. Depending on the situation, management may need to reschedule your appointment to ensure a safe and comfortable environment for everyone.

    If you are interested in booking a group appointment, please note that these cannot be booked online. Instead, fill out a request form here.

  • We currently accept credit, debit, cash and e-transfer.

  • Tipping is always appreciated but never expected. Piercing is a service, and like many service-based professions, if you feel the job was exceptional, it's a kind gesture to leave a tip.

Post-Piercing

  • Aftercare instructions are available here.

  • DO:

    Be patient and keep cleaning your piercing according to your specific aftercare instructions every day until healed.

    Remember, being cautious and following our aftercare instructions is the best way to avoid infection—this is an open wound that is healing. Most issues can be avoided if you follow our aftercare instructions diligently.

    If your piercing starts feeling loose or if you have any issues, book a consult appointment to check on healing. Your piercer will troubleshoot and offer solutions.

    Book your downsizing appointment if you have been instructed. Having a proper fit once healed will help avoid irritation from snagging.

    DON’T

    Try to minimize any activities that involve excessive sweating (eg. exercise), but if you do, shower or clean your wound directly afterwards.

    Avoid taking your jewellery out to avoid the hole closing.

    Avoid swimming for at least 3 months after piercing.

    Your piercer is a wealth of knowledge when it comes to healing your new piercing and will provide full aftercare instructions at your appointment to help set you up for success!

  • We strongly recommend that clients avoid water-related activities, including spray/waterparks, swimming in pools, beaches, or hot tubs, for at least 3 months after receiving a new piercing.

    Water exposure can increase the risk of infection and delay the healing process. If you have any plans involving water activities, please consider scheduling your piercing for a time when you can avoid such exposure to ensure proper healing.

  • Playing team or contact sports with a healing piercing carries additional risks, including the potential for injury or irritation. We do not recommend removing jewellery from a healing piercing as it can compromise the healing process. If the you or your child participates in sports or physical activities, it’s best to book the piercing appointment during a period when you can allow the piercing to heal completely without interference. Consider postponing your appointment to a more suitable time to ensure proper healing and minimize risks.

Jewellery & Products

  • We prioritize safety, quality, and ethical standards. That's why we exclusively carry jewellery made from either Certified Implant Grade Titanium (Nickel-free) and 14-karat or 18-karat gold.

    We partner with industry-leading manufacturers who specialize in handcrafted body jewellery, made by expert artisans in North America. This ensures meticulous attention to detail and adherence to the highest ethical standards.

    All of our jewellery features either threadless or internally threaded designs, which provide the most secure and comfortable fit for body piercings.

    Our selection includes an expansive selection of internally-threaded barbells, captive rings, seam rings, hinged-rings, and threadless ends and posts.

  • At Rose Gold, we ♡ threadless jewellery!

    Threadless jewellery is considered to be one of the most secure and easiest types of jewelry to use and wear. No threads at all make this style safe for insertion and with proper use, less likely to come apart and therefore become lost.

    Each threadless attachment has a straight pin on the back, the piercer then creates a small bend in the pin, this then causes the pin to lock into place when it’s pressed into the threadless stud (aka labret post,) or barbell shaft. 

    Threadless jewellery also allows for greater customization, since endless mix and match options are available!

  • No. It is against Canadian Federal Health Guidelines for us to use jewellery purchased from outside our studio.

    • If you would like to reprocess jewellery that has been previously purchased at our studio, your piercer can provide you with more information regarding the required timeline and procedure. Please send us an email if you require this service.

  • Yes. We carry pre-packaged sterile saline spray, that is commercially manufactured from a reputable company. We do not carry or recommend any homemade solutions.

    Steri-Wash Sterile Saline Piercing Spray is a sterilized sodium chloride solution used to clean debris from a piercing without damaging surrounding healthy tissue. Designed with a fine mist spray actuator, it provides gentle, yet thorough cleaning for your piercings.

If we missed something, feel free to contact us.